Frequently Asked Questions

Everything you need to know about our luxury outerwear and accessories.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery status in real-time.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original condition, unworn, with all tags attached. Please note that certain sale items may be final sale.

Do you offer international shipping?

Yes, Rudsak International ships to most countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.

How do I care for my leather jacket?

To maintain the quality of your leather, we recommend professional leather cleaning only. Avoid prolonged exposure to direct sunlight and moisture, and store it in a cool, dry place.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for installment payments.

Are your fur trims ethically sourced?

Rudsak is committed to responsible sourcing. We ensure all fur used in our collections complies with international regulations and ethical standards regarding animal welfare.